Physicians, Beware of Misleading Medem Invoices
[Posted 02/16/06]

A number of physicians have reported to CMA that they have received unsolicited invoices from Medem, charging them $195 for “Practice Web Site and iHealth Services.” Physicians should be aware that these invoices are offers of service, not actual bills. While the services being offered are legitimate, you do not need to pay the “invoice” unless you actually want to sign up for Medem’s services.

CMA has expressed its concern to AMA, a part owner of Medem, about these misleading solicitations. AMA has assured CMA that it is working with Medem to stop this untoward marketing practice. In the meantime, physicians should inform their office staff of this issue.

Contact: CMA’s legal information line, 415/882-5144 or legalinfo@cmanet.org.