Aetna recently announced it would soon be transitioning to an electronic EOB platform. The insurer’s new online EOB tool will allow you to view, print, and download your EOBs from Aetna’s secure provider website.

Physicians who want to continue receiving paper EOBs can opt out of the electronic EOBs by sending a written request to: Aetna, P.O. Box 14079, Lexington, KY, 40512-4079. The requests should be on office letterhead and include the physician’s tax ID number and a reason for the request.

Click here for more information on Aetna's online EOB tool.

Contact: Aileen E. Wetzel, 916/551-2037 or awetzel@cmanet.org.